Privacy Policy

Please read carefully

At Jord Systems Limited we are committed to safeguarding and preserving the privacy of our client’s data.

The collection and processing of this data is practically and contractually necessary for us to provide the services and functionality that you use when using our products.

Collecting, storing and using personal information/data Jord Systems Limited process your personal data when you use our online store, or our website.

The processing of your personal data is in compliance with the General Data Protection Regulation (GDPR)

Personal information and data which we may process.

The information we may collect about you and others could include, but is not limited to:

Data you provide to us
Mandatory information to register an account.
You have to provide us with certain information in order to register to use most of our products.

First and last name.
Email address.
Optional information provided whilst using store or website.
Certain information is optional during registration and can also be added later on by you.

We may make use of the data we hold about you (including in combination with other data we may receive from other sources) in a number of ways, including:

To provide the products that we offer to you or our other customers, or which you or they request from us.

To improve our products, and to develop new ones.

To communicate with you in respect of our existing or future products including, for example, to solicit your opinions on current or proposed product features.

To market and promote our products to you or others.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to erase – in certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restrict/object processing – where certain conditions apply to have a right to restrict the processing.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Requesting a copy of your personal information

As part of our service to you, you have a right to request a copy of the information that we hold about you. If you wish to obtain access to information that we hold on you should make a request in writing specifying what information you are requesting and providing proof of your identity.

When you contact us, we may ask you to provide us with some information so that we can confirm your identity.

If other people on your behalf, we will take steps to make sure that you have agreed for them to do so.

We must respond to your request no later than one month from receipt of your request.

For complex or numerous requests the period may be extended for a further two months but if this is the case we would inform you of the extension and the reasons for delay.

If we do not take action on your request we must inform you as to why we have taken that decision and you would then have a right to take the matter up with the information commissioner.

You also have a right to ask us to correct data that we hold about you, in certain circumstances ask for data we hold about you to be erased and also where certain conditions apply ask us to restrict the processing that we carry out on your data. In addition, where appropriate you have the right to have the data we hold on you transferred to another organisation.

Our legal obligations

Sometimes we may be required to share your data with law enforcement, Government agencies or public bodies where we are legally required to do so.

Contacting us about your personal information

Please keep us informed if any of your information changes.

Finding out about the personal information we hold about you.

You can ask us whether we are keeping personal information about you by writing to our Data Protection Officer or by emailing us at info@jord-systems.co.uk

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

The Data Protection Act 2018 gives you a number of rights in relation to your personal information.

You can find out about your rights, and get further guidance, on the ICO website.